If a product is not working for you, email us at drisalguez@organicwell.net within 30 days of the delivery date with your order number. We will refund the purchase price of that product to your original payment method. One email is enough — no forms, no return shipping required for opened supplements.
The guarantee covers one unit of each product per customer. Additional unopened units of the same product may be returned within 30 days of delivery in their original sealed packaging for a refund of the purchase price; return shipping for unopened units is at the customer's expense unless the item arrived damaged or incorrect.
Damaged, defective or incorrect items
If your order arrives damaged, with a broken safety seal, or is not what you ordered, email us within 7 days of delivery with a photo and your order number. We will send a replacement or issue a full refund, including any shipping charges, at no cost to you.
Refund processing
Approved refunds are issued to the original payment method within 5–10 business days of approval. Shipping charges on the original order are non-refundable except where the item was damaged, defective or incorrect.
Exclusions
Orders placed more than 30 days before the refund request, products not purchased from this store, and purchases made through unauthorised resellers are not eligible.
Cancellations
Orders can be cancelled free of charge before they ship. Email us as soon as possible; once an order has been handed to the carrier it is covered by the guarantee above instead.
I am incredibly grateful for the care, guidance and expertise from Dr. Elizabeth Janet Isalguez and her team at Oraganic Well especially Yasmine.
Although Dr. Isalguez is not physically located near me at this time, distance is not a barrier to the exceptional support and attention she provides. I came to Dr. Isalguez with multiple health challenges, feeling frustrated, sick, and uncertain about my future health.
From the very beginning, Dr. Isalguez and her team took the time to listen, understand the bigger picture, and most importantly create a personalized approach to my healing.
What sets Organic Well & Dr. Isalguez apart is their genuine compassion, knowledge, and commitment to addressing the root causes of illness rather than simply managing symptoms.
I feel heard, respected, and cared for at every step of my healing journey. Dr Islagiez’s holistic approach has given me hope and confidence that true healing is possible!
Trust is everything when it comes to healthcare and I trust Dr. Isalzguez completely.
She has made a profound impact on my health and well-being and everyday life.
If you are looking for an internist and health team who is dedicated, knowledgeable, and truly invested in helping you heal, I highly recommend Dr. Elizabeth Janet Isalguez and her amazing team at Organic Well!
Thank you, Dr. Janet and Yasmine!
☮️🥰
Yvonne Burke · Google review
★★★★★
Dr. Isalguez is the best. She is very detailed oriented and great listener . The office staff is wonderful and helpful. Since I started my health journey with Dr. Isalguez I feel like a different person! Highly recommend her
poopak Jaramillo · Google review
★★★★★
From moving around the country over the past decade, I've had three functional medicine doctors. Elizabeth is the most personable of the three, and she is also very knowledgeable. The tests she uses are the best available and her use of Fullscript for supplements makes wellness a breeze.
Paul Wick · Google review
★★★★★
Thank God for Dr. Isalguez! I did a telehealth with her the night before my microdiscectomy so I would have a doctor's approval in time for my surgery about a month ago and I count it as a miracle that she took the time to make this happen. A possible bacterial infection was found in my back when they opened me up. Dr. Gottleib, my surgeon said it looked "like a big pimple popped in there." They called it an abscess but hadn't gotten the lab results yet to determine the type of bacteria, if that's what it was. Once the operation was completed they sent my partner and I over to the ER at Doctor's Hospital where I stayed for a couple days while they took blood cultures and kept an eye on me. I was released late Friday after the operation and headed home to begin five weeks of IV antibiotics.
Luckily after the cultures came back everything was negative and I no longer needed the antibiotics.
Thank you, Dr. Isalguez, for taking your time late in the day to help me get my much-needed back surgery. I'm in much less pain now and very grateful to you.
Dani Hoy · Google review
★★★★★
Dr Isalguez has been my doctor for many years. She is overall the best doctor I have ever had. She is a consummate professional, dedicated, at the leading edge of her field, compassionate and efficient. If I could give her 6 stars I would.
SYS FP · Google review
★★★★★
A Truly Exceptional Doctor!
Dr. Isalguez is one of the most thorough and compassionate doctors I’ve ever had the pleasure of seeing. Unlike many past experiences, she actually makes eye contact, listens intently, and takes the time to walk through your full medical history with care and attention.
She doesn’t rush—she engages in a real conversation, explains everything in detail, and makes sure you fully understand what’s happening with your health. Her medical staff is just as incredible: warm, patient, and attentive. They made sure I felt completely comfortable, walking me through each step and answering every question I had.
Although I currently reside in New York City, I will gladly make trips to Miami to continue my care with Dr. Isalguez. She is incredibly knowledgeable, thoughtful, and dedicated to her patients. I left her office feeling informed, reassured, and truly cared for.
Highly recommend!
Roslyn Ruiz · Google review
★★★★★
I’ve had nothing but excellent experiences with Dr. Isalguez . From the moment you walk in, the staff is warm, professional, and efficient. Dr. Isalguez takes the time to truly listen and explain everything clearly, never making you feel rushed. They’re thorough, compassionate, and genuinely care about their patients’ well-being. It’s rare to find a doctor who combines such personal touches and outstanding quality of care. Highly recommend to anyone looking for a trustworthy and attentive primary care provider!
Caro Congote · Google review
★★★★★
Truly Transformational Care – Organic Well - Dr. Elizabeth Isalguez is Exceptional
Dr Isalguez has completely redefined what holistic, integrated care should feel like. From the moment you step into her beautiful wellness space, you’re welcomed with warmth, compassion, and a deep sense of calm. She blends natural, organic healing methods with the science of modern medicine in a way that feels deeply personal and incredibly effective.
What impressed me most is how she takes the time to understand every aspect of your health—mind, body, and spirit. Her approach is never rushed, and her recommendations are thoughtful, customized, and rooted in both experience and care.
The entire team is kind, professional, and truly supportive. You don’t feel like “just a patient” here—you feel seen, heard, and genuinely cared for.
If you’re looking for a holistic doctor who listens deeply, treats with integrity, and empowers you to take charge of your wellness journey, Dr. Isalguez is the one. I’m so grateful to have found her!
