Shipping policy
Last updated: August 23, 2026
This policy explains how and when we ship your order.
Processing time
Orders are processed within 1 to 3 business days after payment. Orders placed on weekends or holidays are processed on the next business day. You will receive a confirmation email with tracking once your order ships.
Where we ship from
Products are shipped from our fulfillment center in the United States through our fulfillment partner.
Shipping options and delivery time
Standard shipping (United States): typically 3 to 7 business days after processing.
Delivery estimates are provided by the carrier and are not guaranteed.
Shipping rates
Shipping is free on orders over 100 US dollars. For orders below that amount, the shipping rate is calculated and shown at checkout before you pay.
Tracking
A tracking number is emailed when your order ships. Please allow up to 48 hours for tracking to update.
Delays
We are not responsible for delays caused by the carrier, weather, customs, or events outside our control. If your order is significantly delayed, contact support@organicwell.net and we will help.
Wrong address, lost, or stolen packages
Please check your shipping address at checkout. We are not responsible for orders shipped to an address you entered incorrectly. If tracking shows delivered but you cannot find your package, contact the carrier first, then contact us and we will do our best to help.
International orders, customs, and duties
If we ship to your country, any customs duties, import taxes, or fees are your responsibility and are not included in the price or shipping charge. Delivery times for international orders vary with customs processing.
Contact
Questions about shipping: support@organicwell.net.